Nowadays, we have so much daily exposure to Social Media, which makes it very difficult for companies to stand out. Users expect something real and human, by creating your own tone of voice and personality you will much more connection with your audience.
It’s important for your audience to feel comfortable in the right environment. Creating a community in which you speak to them directly and let them interact with each other will give you a strong sense of humanity.
How to start
The most important part of a successful Social Media strategy is to plan everything you will post in advance. Using a Social Media management platform such as Hootsuite or Later can help you to post everything at the right moment. Test your content and use the feedback of your audience to improve your content.
Engagement, traffic, leads, referrals? It's quite usual to have an instagram account or a Youtube channel and don't know the goals of each platform define your short and middle term goals to analyse your content properly.
Thinking that simply adding links to your sales page has been optimistic, but sometimes this is not realistic. Use your accounts to boost your blog posts or rank your pages instead of selling your products directly. Create paths in which the user may feel accompanied until the conversion.
In case you have an ecommerce, this trend can be quite useful. Post your products on the Instagram or shop can help you to short the time of purchase.
Posting a picture of your product it's not the best way to engage with your audience. Create content which is useful to your followers and related to your brand.